The Argument for Surprise Content

I should first state that “surprise” is not quite the right word here: unscheduled, perhaps, is a better term. This inherently sounds like the weakest argument of all. Live wasn’t really that controversial of an argument in some ways: after all, we have live sports and concerts all the time. Limited sounded more controversial, but…

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The Argument for Limited Content

Note: Read past entries about Live Limited Surprise trend in content here. Today’s preferred Internet business model leans towards maximizing eyeballs for content and selling ads against that content, and also properly identifying smaller subgroups with targeting ads. We’ve been hearing about subscription-based models for a long time, but with few legitimate examples. Why would…

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The Argument for Live Content

Yesterday, I argued that the future of content would be Live, Limited, and Surprise. Arguing that the future of content is Live is both the easiest and most difficult argument of the Live Limited Surprise trio. The problem is that we often see live as unscripted, and think of, say, reality TV as live content.…

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On Virtue-Positive Operations

As usual, a disclaimer: there is probably plenty of research in this area that I am completely ignorant of. This is literally a random idea I had 2.5 hours ago while walking along the river. Yes, the .5 is there for pedantic purposes.  As I write this blog, Lyft has already gone public, and Uber…

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Peak Analytics and Novelty

Note: This blog post was originally written for the INFORMS 2018 annual conference. Suppose for a moment, that your favorite sports team has completely adopted analytics. Your (American) football coach stops giving the inefficient running back so many carries. Your mediocre basketball center no longer dominates the ball for post-ups, instead serving as a willing passer…

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Technology in the Classroom: Blessing or Bane?

Originally published May 1, 2012.  After about a year or two of teaching at the Saunders College of Business, I decided to make a new rule for my class. I banned personal technology (cell phones, tablets, and computers) from my classroom except during approved groupwork sessions. I’ve been in some excellent discussions about this, and wanted…

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Are Web 2.0 and Internet Interaction Becoming Obsolete?

Originally posted January 22, 2013.  When can a researcher detect the end of a trend? The concept of “Web 2.0″, focusing on the web as an interactive space between users rather than the straightforward providing of information, continues to dominate much of Internet thought. Companies have rushed to provide users with many different options to…

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INFORMS 2014: Rethinking Classroom Exercises and Creativity

I sat in on a fascinating presentation by Sanjiv Erat on creativity and incentives. The setup, as best I remember it, was that students could earn money based on how creative their answer was to a certain prompt. They could have unlimited time or 10 minutes. The reward might be $2 per ratings point (where…

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